RETURNS & REFUNDS

We want you to be happy with your purchase. If something isn’t right, here’s how our returns process

works.

RETURN WINDOW

You may return most items within 30 days of the delivery date for a refund or exchange, provided the

item is unused, in its original condition, and in its original packaging.

– Products showing signs of use, damage, or unauthorized modification

– Items missing original packaging, accessories, or manuals

– Software, digital downloads, or products with opened security seals (where applicable)

– Items marked “Final Sale” or “Clearance” at the time of purchase

1. Contact our support team at [Your Support Email] or [Your Business Phone Number] before sending

anything back — this helps us confirm eligibility and provide return instructions.

2. Include your order number and the reason for the return in your message.

3. Our team will confirm your return and provide a return shipping address and any required

authorization number.

4. Pack the item securely in its original packaging and ship it back to us.

– If the item arrived defective, damaged, or incorrect, we will cover the cost of return shipping.

– For all other returns (e.g., changed your mind, ordered the wrong item), return shipping costs are

the responsibility of the customer.

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your

refund. Approved refunds are processed within [X] business days and issued to your original payment

method. Please note that depending on your bank or card issuer, it may take a few additional business

days for the refund to appear in your account.

Shipping charges from the original order are non-refundable, except in cases where the return is due

to our error (defective, damaged, or incorrect item).

If you’d like a different size, color, or model instead of a refund, let us know when you contact

support we’re happy to arrange an exchange where stock allows.

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of

delivery with photos of the item and packaging. We’ll arrange a replacement or full refund at no cost

to you.

Our support team is here to help with any return or refund questions.

Email:info@4btechpro.com

Phone: +92-317-7456117

Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)